Refund Policy

Last updated: May 23, 2025

GYRO COSMOS LTD, operating buhalo.sbs (Company Number: 16022332, 155 Armstrongs Fields, Broughton, Aylesbury, HP22 7BX, UK), provides this Refund Policy for transactions involving CS2 virtual items on our platform.

1. General Conditions

Due to the nature of virtual item trading, refunds are limited. We process refunds only in cases of:

• Failed transactions due to platform errors.
• Non-delivery of purchased items caused by our system.

2. Non-Refundable Cases

Refunds are not available for:

• Completed trades where items were delivered as agreed.
• Trading fees, unless specified otherwise.
• User errors, such as selecting incorrect items.

3. Refund Process

To request a refund, contact us at [email protected] within 7 days of the transaction. Include:

• Your name and email.
• Transaction details (date, item, issue).

We will review your request within 5 business days and, if approved, process the refund within 14 days.

4. Contact Us

For refund inquiries, reach out to:

GYRO COSMOS LTD
155 Armstrongs Fields, Broughton, Aylesbury, HP22 7BX, UK
Email: [email protected]